Contact Us

We'd Love To Hear From You

Have a question about your order, shipping, returns, sizing, or any of our products?

The Luna Fever Customer Care Team is here to assist you. We are dedicated to providing friendly, helpful, and professional support to make your shopping experience simple and enjoyable.

Whether you need assistance before placing an order or have questions after your purchase, please feel free to contact us.


Before You Contact Us

You may find helpful information in the following pages:

  • Shipping Policy
  • Return & Refund Policy
  • Size Guide
  • Terms of Service
  • Frequently Asked Questions

If you still need assistance, our team will be happy to help.


Email Support

For the fastest response, please contact us by email.

Email:
love@lunafever.com

To help us assist you more efficiently, please include:

  • Order Number (if applicable)
  • Full Name
  • Email Address used for your order
  • Detailed description of your question or concern
  • Photos or supporting documents (if applicable)

Providing complete information helps our team review your request and provide a faster solution.


Customer Care Hours

Monday – Friday

9:00 AM – 6:00 PM (PST)

Messages received outside business hours, weekends, or public holidays will be answered on the next available business day.


Business Information

Luna Fever

921 Walnut St
Boulder, CO 80302
United States

Business Correspondence Only – Not a Return Address

Please contact our Customer Care Team before sending any returns. Returns sent without prior approval may not be accepted.


Our Commitment

At Luna Fever, every customer matters.

From helping you find the perfect style to answering questions about your order, shipping updates, or returns, our team is committed to providing thoughtful and timely support.

Thank you for choosing Luna Fever. We look forward to assisting you and making your shopping experience a wonderful one.